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Idea Maker LLC, dba AI Automation Agency 360

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AI Automation Agency 36010-49San Francisco, United States

The AI practice of Idea Maker LLC, a Los Angeles software agency, trading as AI Automation Agency 360: custom AI systems, RPA and chatbots for back-office work, from $10,000 a project.

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About

AI Automation Agency 360 is the AI brand of Idea Maker LLC, a Los Angeles custom software agency founded in 2016 by Dr. Thomas Kwon, a UCLA engineering PhD. It builds document processing, support triage, onboarding and lead qualification systems. Clutch lists 8 reviews at 5.0 and GoodFirms 9, all posted between September and November 2025. Named clients in those reviews include Opportunities Exchange, SmartBran, 1Strike.ai and a Danish scientific instruments maker that reports a 63% drop in onboarding support tickets. The firm publishes no case studies of its own. Its site badges all 14 testimonials as Clutch-verified, though six of them come from GoodFirms.

Focus

Approach

Hybrid

Services

AI AgentsWorkflow AutomationChatbots & Voice

Evidence on file

Independently verified, never paid placement

Third-party reviews

2

Clutch

8 reviews

5.0

GoodFirms

9 reviews

5.0

Directory cross-listings

5
https://clutch.co/profile/ai-automation-agency-360https://www.goodfirms.co/company/ai-automation-agency-360https://www.designrush.com/agency/profile/ai-automation-agency-360https://techreviewer.co/companies/ai-automation-agency-360https://builtin.com/company/ai-automation-agency-360

Who you’d work with

  • Dr. Thomas Kwon

    Founder of Idea Maker LLC, the entity trading as AI Automation Agency 360. Listed on the brand's team page as an engineer, UCLA PhD, ex-Broadcom and Mobius Semiconductor.

  • Meredith Johnson

    Project manager, AI automation

  • Chase Lin

    Automation builder