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Eclipse AI Consulting

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Eclipse AI11-50Oxford, United Kingdom

Oxford consultancy implementing ServiceNow and Freshservice for regulated sectors: CMDB data foundations, DORA and NIS compliance, and AI agents, using its own AI delivery tools.

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About

Eclipse AI Consulting is an Oxford company, incorporated in September 2024, that implements enterprise service platforms. Its main platform is ServiceNow, where it works on CSDM and CMDB data foundations, risk and compliance builds for DORA and NIS, and AI agents. It has since added a Freshservice practice. ServiceNow's partner finder has a page for the firm at the Registered tier. The Freshworks partnership is the firm's own claim. It also builds its own delivery tools, including SOLO, an agent that automates CSDM work. Thirteen people are named on the leadership page. No client or case study is published. Nine technical articles run from April 2025 to May 2026, and its downloadable guides still read 'Coming soon'.

Focus

Approach

Hybrid

Services

AI AgentsWorkflow AutomationFractional AI Leadership

Stack

servicenownow_assistfreshworkscustom

Evidence on file

Certifications & partner status

2
ServiceNow Registered partner (Build and Consulting & Implementation per the 26 July 2026 read)

Public footprint

1
  • blog9 long-form technical articles, Apr 2025 to May 2026

Who you’d work with

  • Joe McKenna

    CEO

  • Stephen Merchant

    COO

  • Chris Jones

    CTO

  • Michal Lamtych

    Certified ServiceNow Master Architect