Master Of Code Global

Verified

200+Redwood City, Ukraine

Conversational AI and generative AI development agency with two decades in chatbot and agent delivery.

About

Master of Code Global is a 200+ person AI and conversational technology agency headquartered in Redwood City with additional offices in Toronto, Winnipeg, Poland, and Ukraine. Founded roughly two decades ago, the firm builds chatbots, voice apps, AI agents, and generative AI integrations (including LLM orchestration tooling) for enterprise clients across finance, retail, healthcare, and travel. It holds Microsoft and AWS partner status and cites over 1,000 delivered projects and 1 billion+ users reached through its conversational products.

What they sell

Conversation Design
Creating engaging dialogues that support user goals.
AI Training & Prompt engineering
Updating and improving AI systems based on market changes.
Web Development
Building a digital platform for client engagement.
Mobile App Development
Creating mobile applications for user access.

Focus

Approach

AI-native

Industries

Finance E-commerce & Retail Healthcare Education Insurance Manufacturing

Services

AI AgentsChatbots & VoiceWorkflow AutomationRAG & Knowledge Systems

Stack

openai claude custom

Evidence on file

Independently verified, never paid placement

Case studies

LivePerson

Agent Console implementation, cited as positive client outcome

Aveda

consumer engagement chatbot with noted positive business impact

Glia

The partnership between Glia and Master of Code Global has significantly strengthened over the years. They have effectively collaborated to deliver innovative solutions while expanding their mutual capabilities.

5+ years of ongoing collaboration, 25+ projects delivered across 4 engagement models

a leading EU financial institution

Financial Services

Master of Code Global delivered a Voice AI solution that autonomously managed credit account inquiries, resulting in significant operational cost savings. The implementation improved customer satisfaction and reduced wait times during peak periods.

$7.7M

Certifications & partner status

Microsoft Partner (Silver, Data Analytics)AWS Consulting PartnerLivePerson Certified Delivery PartnerISO/IEC 27001:2022

Directory cross-listings

agents.one

In their words

Provider-supplied, shown as given

Master of Code are a pleasure to deal with. They have established top expertise for developing chatbots on our platform. MOC's team consistently delivers top-notch products for our clients and always beats expectations. All of it results in positive feedback…

Andrew Yaroshevsky

Chief Product Officer

Source

Our collaboration with Master of Code Global, a strategic Innovation Partner, has played a crucial role in advancing our shared vision of digital transformation. Master of Code's outstanding technical acumen and unwavering commitment to developing customer-centric solutions have consistently impressed…

Veselin Vukovic

Chief Alliances Officer

Source

Bringing together Master of Code and LivePerson's technical expertise and conversation design capabilities means brands can create exciting new ways for consumers and employees to interact with them through our Conversational Cloud. This opens up a whole new world…

Mike Carney

VP, Services - Conversational AI

Source

Who you’d work with

Olga Hrom
Chief Delivery Officer
Veselin Vukovic
Chief Alliances Officer
Carlos Paniagua
CTO and Co-founder